Services we Offer

Warranty & support

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Services We Offer

Warranty & support

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Designed To Last

Built for the long haul with support at every step

Built to last — and backed accordingly

We build every switchboard to stand up to the harshest environments — with heavy-duty steel enclosures, premium components, and a rigorous in-house testing process. These systems are designed to last for decades, not just years. Our warranty reinforces that reliability, ensuring your investment remains protected against the unexpected.

Commitment beyond manufacturing

Our dedication extends well past production. We provide comprehensive training and detailed documentation to ensure your team can operate and maintain the equipment efficiently.

Service You Trust

Fast, friendly support when you need it

We understand that in mission-critical environments, downtime isn’t an option. That’s why we offer reliable, responsive support from our in-house engineers and customer service team. Whether you need quick troubleshooting or help coordinating repairs, we’re here to assist — with service that matches the quality of our products.

24/7 support access

Get expert help any time with round-the-clock phone and email support. Our team is ready to troubleshoot issues quickly and keep your power systems running without delay.

Remote diagnostics

We provide fast, remote troubleshooting to identify and solve problems before they escalate. It’s proactive support designed to keep your operations powered and productive.

Simple claims process

No red tape — just results. Submit your warranty issue, and we’ll respond fast with repair, replacement, or resolution to get your system back online without hassle.

Warranty & Support

Powering your confidence long after delivery

At DEI Power Solutions, we stand behind our switchboards with a comprehensive warranty that reflects our dedication to quality.

Our warranty covers defects in materials and workmanship under normal use and ensures your systems meet or exceed UL, ANSI, and IEEE performance standards, giving you confidence in the long-term reliability and safety of your equipment.

Extended Coverage Options

Take advantage of our extended coverage options

Need longer protection? We offer extended warranty plans designed to give you greater peace of mind beyond the standard coverage.

Our plans are tailored to your system’s usage and environment—ideal for demanding applications or long-term operations. They help reduce the risk of unexpected repair costs, support long-term reliability, and ensure your investment continues to deliver value well into the future.

Services We Offer

Looking for power solutions for your company to scale?

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Trust Our Shipping Network

We’re proud of our hassle-free nation-wide shipping

Emergency and overnight shipping

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North America, Mexico & Canada

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Need Help?

Contact our team

Call Us Directly

Reach our team by phone at +866-773-8050. Whether it’s a quick question or urgent support, our experts are ready to help.

Email Support

Send us your questions, specs, or service needs at sales@deipower.com. We respond quickly to keep your projects moving and your systems powered.

Business Hours

We’re available Monday through Saturday, from 9:00 AM to 7:00 PM. You can count on responsive communication during standard hours.

Testimonials

Built right & proven in the field by our customers

“Fits and works perfectly”

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James Nguyen

Lead Electrical Specialist, Kings Logistics

FAQs

Frequently Asked Questions

Get quick answers to common questions about our energy solutions, services, and process. Whether you’re exploring our offerings or looking for support, this section helps you understand how DEI Power Solutions can support your energy goals.

Yes, we handle both new system installations and upgrades to existing setups. Whether you’re starting fresh or improving your current infrastructure, our team designs and implements solutions tailored to your energy goals.

Project timelines vary depending on scope and complexity, but most projects are completed within 2 to 6 weeks. We’ll provide a detailed timeline during your consultation to ensure clear expectations from the start.

Yes, we offer emergency and after-hours support for critical issues. Our team is committed to ensuring system reliability and minimizing downtime when it matters most.

You can request a quote or initiate a project by contacting us through our website or calling our office directly. We’ll schedule a consultation to assess your needs and provide a tailored proposal.

Yes. Every client’s needs are unique, so we tailor our solutions to match your specific goals, facility layout, and energy usage patterns. Whether it’s a new system design or a retrofit, we build with precision and performance in mind.

We specialize in a range of power and energy systems, including backup generators, energy storage, power distribution, and automation controls. Our expertise spans both commercial and industrial environments.

Absolutely. We assess existing infrastructure and provide upgrade or retrofit solutions that improve efficiency, meet current standards, and extend the life of your equipment.

Yes, all of our installations come with a workmanship warranty, and we honor manufacturer warranties on all equipment we provide. We stand behind the quality of our work and ensure long-term support.

About Us

Contact Us

Office Location

1745 S. Bon View Ave
Ontario CA 91761

Contact Info

Phone: +1 (866) 645-1281
Email: sales@deipower.com

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Resources

Industries

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