Our warranty and support services help customers maintain reliable electrical system performance with responsive technical assistance, troubleshooting support, and clear service expectations. Every request is handled with a focus on communication, coordination, and long-term equipment reliability.
Engineered to meet demanding standards
Built around your specs, environment and goals
Skilled professionals focused on results
Responsive service all around the clock
Our warranty and support services help maintain reliable system performance with responsive technical assistance, troubleshooting support, and long-term equipment reliability.
All equipment is provided with a standard one (1) year warranty covering defects in materials and workmanship under normal operating conditions. The warranty period begins from the date of shipment unless otherwise specified in project documentation.
Coverage applies only to equipment manufactured by DEI and installed in accordance with approved drawings, applicable electrical codes, and documented installation requirements.
Our custom panelboards include a standard one-year warranty, with extended coverage options available to support long-term reliability. These plans help reduce lifecycle risk, protect your investment, and ensure continued performance in demanding electrical environments.
Coverage beyond the standard warranty
Extended coverage provides added protection after the initial warranty period, helping address unexpected issues and supporting continued system reliability over the life of your equipment.
Support you can rely on
With extended coverage, you gain access to ongoing technical support and service assistance, helping minimize downtime, manage maintenance costs, and maintain confidence in critical electrical systems.
In mission-critical environments, downtime is not an option. Our in-house engineers and service team provide responsive support for troubleshooting, repair coordination, and urgent service needs to help keep your equipment and operations running smoothly.
Get expert help any time with round-the-clock phone and email support. Our team is ready to troubleshoot issues quickly and keep your power systems running without delay.
We provide fast, remote troubleshooting to identify and solve problems before they escalate. It’s proactive support designed to keep your operations powered and productive.
No red tape — just results. Submit your warranty issue, and we’ll respond fast with repair, replacement, or resolution to get your system back online without hassle.
Our team works directly with you to design and manufacture custom electrical components built to your specifications. From concept through production, we deliver reliable, high-performance solutions for switchgear, panelboards, and power distribution systems.
Standard lead times on switchgear configurations are typically 4–6 weeks, while custom builds may require additional time depending on complexity, components, and project requirements.
U.S. switchgear manufacturers can provide closer coordination across engineering, fabrication, assembly, testing, and shipment while supporting domestic-content requirements when applicable.
Switchgear suppliers coordinate shipment around equipment dimensions, destination, site requirements, and project schedules to help keep delivery aligned with installation.
A capable electrical switchgear supplier should support drawings, submittals, configuration review, production coordination, testing, and delivery throughout the project.
Our team of experienced engineers manufacture both indoor and NEMA 3R outdoor switchgear for applications requiring weather-resistant enclosures.
As a qualified switchgear manufacturing company, we can configure equipment around breaker arrangements, metering, cable entry, footprints, enclosure requirements, and existing infrastructure.
Contact us to send available drawings, one-lines, amperage, voltage, breaker requirements, enclosure type, metering needs, and project schedule. Our team will review the information and help determine the appropriate configuration.
Office Location
4725 Troy Ct.
Jurupa Valley CA 92509
Contact Info
Phone: +1 (866) 773-8050
Email: sales@deipower.com
